Privacy Policy

Last updated: November 7, 2026

1. Overview

Luv Video is a website that creates images and videos with AI from your prompts, photos, clips and ready-made presets. We collect as little as we can. You can start without giving a name, email or password: the site gives your browser an anonymous guest account automatically. You can add an email and password to get back to your account from any browser.

2. Information we collect

2.1 What you give us

Prompts, settings, and the photos, video clips and voice recordings you choose to use in a generation, plus the characters and moodboards you build. If you create an account, also your email address and a password, which is stored only in hashed form by our backend provider.

2.2 What we make for you

The images and videos generated for you, and a record of each generation (the tool and model used, its settings and prompt, the credits it cost, and a link to the result).

2.3 Account and technical data

• An account ID, your credit balance and plan.
• Basic client information: that you're using the website, your language and time zone.
• Your IP address, briefly, to protect the service from abuse (rate limiting). We store only a one-way scrambled form of it.

3. How we use information

Only to run Luv Video: to generate what you ask for, keep your credits and plan correct, show your history and gallery, keep the service stable and secure, prevent abuse, and answer support requests. We do not sell your personal information, and we don't use your prompts or media to train AI models.

4. Where your content goes

To generate a result, the inputs it needs are sent securely (HTTPS) to the AI provider that runs that feature:

• fal.ai — image and video generation, upscaling, lip sync, effects and face swap (your photos, clips and prompts).
• Anthropic — UGC Director chat, prompt enhancement, ad scripts, moodboard styles, and a safety check of photos before a face swap.
• OpenAI — turning your voice into prompt text, and parts of UGC Director.

These providers process your content to return a result, under their own terms and privacy policies.

5. Data retention

• Your browser keeps your session and some of your history and settings in its own storage until you clear it.
• Our server keeps the generation records described in 2.2 so your gallery and credits stay correct. Uploaded inputs and results are held on our AI provider's storage for a limited time, so download anything you want to keep.
• Account, credit and purchase records are kept as long as your account exists, and as required for accounting and legal reasons.
• You can delete your account and data at any time (see section 9).

6. Third-party services

• Supabase — our backend: account, credits, generation records.
• Google Firebase Hosting — serves this website.
• Google Fonts — serves the font on these policy pages, and receives your IP address when it does.
• Cloudflare — serves preset and model images.
• fal.ai, Anthropic, OpenAI — AI processing, as described in section 4.

7. Children's privacy

Luv Video is not intended for anyone under 18. We do not knowingly collect information from children.

8. Security

Data is encrypted in transit, credits and purchases are handled only on our servers, and access to our systems is restricted. No method of storage or transmission is 100% secure, but we work to keep appropriate safeguards in place.

9. Your choices

• Microphone access can be turned off at any time in your browser's site settings.
• To delete your account and data, open Settings › Account › Delete account & data. Deleting doesn't cancel an App Store subscription bought in our Mac app; cancel that in your Apple ID settings first.
• For a copy of your data or any other request, email miqbal.mac@gmail.com with your User ID (Settings › Account).

10. Content restrictions

Luv Video may not be used to create illegal, harmful or infringing content, or to depict real people without their consent. See our Terms of Use.

11. Changes to this policy

We may update this policy from time to time. Material changes will be shown by an updated date at the top of this page and, where appropriate, on the site.

12. Contact us

Questions about privacy? Email miqbal.mac@gmail.com or visit our Support page.